Our software team has broad knowledge of Enterprise Application Integration projects at our customers.

We build software and create technical concepts to unlock backend systems like SAP, IXOS, Documentum for the web. Integration is handled using Java technology, XML, XSLT, BPEL and sometimes by building manual adaptors.

In most projects we introduce service oriented architectures where we work with Tibco, WebSphere, Sonic, and SAP XI. For years we are also using open source technologies for integration like ServiceMix and MULE.

CROSS

Our latest service oriented approach is called the Customer Related Online Service Switch. It unlocks your EAI infrastructure directly to the web. This concept will unlock self-service functions for online applications directly to the end-user.

These functions can be integrated online by any RIA/AJAX or Web2.0 application. As a matter of fact, the communication between the client and the services is always direct from the browser. This allows integration with external services or outsourced delivery parties.

With the CROSS approach we will build a clear public API for use in your online applications. This API will be managed by IT people rather than marketing people. Nowadays the websites tend to be more marketing driven, which makes this services approach also very clean in an organizational view.

The following principles apply:

• Backend information is never directly shared to the customer, but is filtered.
• Information requests cannot be parameterized, only the information about the signed-in user is returned. 
• The module should work format independent supporting integration in multiple modules.
• A well-documented accessible public API makes it easy for front-end developers to deliver.

Using a CROSS service requires the user to be known, but it is not necessary for the external client-applications to be part of the single sign on domain. Using this information and the corresponding customer data it is possible to expose some self-service functions using an application interface. As a matter of fact it is a service application that has no front-end, but is used for backing interactive user applications for integration with the back office.

These front-end applications can be built using modern web 2.0 technologies like AJAX or Flash which can be delivered using standard content management delivery. As a matter of fact, the communication between the client and the services is always direct from the browser.